Wild Leaf Gardens

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LET’S GROW SOMETHING GREAT

CONTACT WILDLEAF GARDENS

We’re here to help with your plants, garden products, orders and enquiries.

Whether you have a question about a product, need help with an order, or simply want expert guidance for your garden, the Wildleaf Gardens team is here to help.

CONTACT OUR TEAM SHIPPING & REFUND POLICY

HOW CAN WE HELP?

Send us a message and a member of the Wildleaf Gardens team will get back to you.

  • Support: contact@wildleafgardens.com
  • Gardens Hours: Mon-Sat 8:00 AM – 6:00 PM

By submitting this form, you acknowledge that the information you provide will be used to respond to your enquiry and handled in accordance with our Privacy Policy.

NEED HELP WITH AN ORDER?

To help us resolve your enquiry quickly, please include your order number whenever possible. If your enquiry concerns a damaged or incorrect product, photographs may also help us understand the issue.

ORDER NUMBER

Include your order number so we can locate your purchase quickly.

PRODUCT DETAILS

Tell us which product your enquiry relates to.

PHOTOS

For damaged clones, include clear photographs where appropriate.

WE’RE HERE TO HELP

Get in Touch with Wild Leaf Gardens

Our team is committed to providing clear, friendly, and professional customer support. Whether you have questions about our clones or require layout advice for your greenhouse, reach out to us.

Customer Support Hours

  • Monday — 8:00 AM – 6:00 PM
  • Tuesday — 8:00 AM – 6:00 PM
  • Wednesday — 8:00 AM – 6:00 PM
  • Thursday — 8:00 AM – 6:00 PM
  • Friday — 8:00 AM – 6:00 PM
  • Saturday — 9:00 AM – 5:00 PM
  • Sunday — 10:00 AM – 4:00 PM

OUR PROMISE

REAL SUPPORT. GENUINE CARE.

We stand behind every leaf, stem, and bloom we deliver. Our dedicated botanical team is here to ensure your gardening journey is seamless and supported at every single stage.

  • CUSTOMER-FOCUSED SUPPORT
  • PRODUCT GUIDANCE
  • ORDER ASSISTANCE
  • PROFESSIONAL SERVICE

Have a specific question not covered here? Reach out directly to our nursery team at contact@wildleafgardens.com.

HAVE QUESTIONS?

COMMON QUESTIONS

How can I contact your gardening experts?

You can reach our horticultural experts via our live web chat, email at contact@wildleafgardens.com, or phone at +1 (858) 421-8725. We are available daily from 8:00 AM to 6:00 PM EST.

We pride ourselves on prompt plant care. Email inquiries are typically answered within 2 to 4 business hours. Garden members enjoy priority response times within 1 hour.

Absolutely! Our plant pairing and guidance service is complimentary. Send us photos of your room, light exposure, and location details, and our nursery team will curate a perfect match list.

To modify or track an active nursery order, visit your Account Dashboard or click the tracking link in your order confirmation email. For urgent changes, please contact us within 1 hour of purchase.

We ship live plants safely using specialized thermal insulated packaging. Standard shipping is free on all orders over $150. Under $150, shipping is calculated dynamically at checkout.

We offer a 14-Day Happy Plant Guarantee. If your green companion arrives damaged or fails to adapt properly within 14 days of arrival, we will replace it or refund your order completely.

HAVE A QUESTION?

We’d love to hear from you. Get in touch with Wildleaf Gardens and let us help you find the right solution.

CONTACT US SHIPPING & REFUND POLICY